1. Services Offered
The Godavari International Courier provides international courier and cargo services including parcel pickup, export packing, documentation assistance, and shipment delivery to destinations such as the United States, United Kingdom, Canada, and Australia.
All services are subject to availability, operational feasibility, customs clearance regulations, and acceptance by the company.
2. Customer Responsibilities
Customers must provide accurate and complete shipment details including:
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Sender and receiver information
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Contact numbers and full address
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Parcel contents description
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Weight, dimensions, and declared value
The Godavari International Courier shall not be responsible for delays, losses, or additional charges caused by incorrect or incomplete information.
Customers are responsible for ensuring that shipments are properly packed to withstand normal handling and international transit conditions. If required, we may offer professional packing support.
3. Prohibited & Restricted Items
We do not accept prohibited, illegal, hazardous, flammable, restricted, or government-banned items under Indian or international shipping regulations.
The company reserves the right to:
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Inspect any shipment
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Refuse or cancel shipments
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Detain parcels violating regulations
No refund will be provided for shipments rejected due to prohibited contents.
4. Delivery Timelines
Estimated delivery times are provided for guidance only. Delivery may be affected by:
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Customs inspections
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Weather conditions
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Airline or shipping delays
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Regulatory clearance procedures
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Public holidays or strikes
The Godavari International Courier shall not be liable for delays caused by circumstances beyond our control.
5. Pricing & Payments
Shipping charges are calculated based on:
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Actual or volumetric weight
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Destination country
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Type of service selected
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Nature of shipment
Prices are subject to change without prior notice. Full payment must be made at the time of booking unless otherwise agreed.
6. Customs Clearance
International shipments are subject to customs laws of the destination country. Customers are responsible for:
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Providing correct documentation
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Paying customs duties, taxes, or import charges (if applicable)
The company is not responsible for customs delays, confiscations, or additional government charges.
7. Liability & Compensation
Our liability, if applicable, is limited to:
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The declared shipment value
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Or as per company policy and applicable transport regulations
We are not liable for indirect, incidental, or consequential damages including business loss or emotional distress.
8. Cancellations & Refunds
Shipment cancellations must be requested before dispatch. Once a shipment has been processed or dispatched, cancellation may not be possible.
Refunds, if applicable, will be processed as per company policy.
9. Force Majeure
The Godavari International Courier shall not be held responsible for failure or delay in service due to events beyond reasonable control including:
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Natural disasters
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War or political disturbances
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Government restrictions
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Pandemic situations
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Transport network disruptions
10. Policy Updates
We reserve the right to modify these Terms & Conditions at any time without prior notice. Continued use of our services implies acceptance of updated terms.
11. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Andhra Pradesh, India.