The Godavari International Courier respects your privacy and is committed to protecting the personal information of our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website or courier services.
1. Information We Collect
We may collect personal and shipment-related information including:
- Full name
- Contact number and email address
- Pickup and delivery addresses
- Shipment details (parcel contents, weight, dimensions, declared value)
- Communication details when you contact us via phone, email, or website
This information is collected to ensure accurate booking, smooth shipment processing, and effective customer support.
2. How We Use Your Information
The information collected is used to:
- Process courier bookings and manage logistics operations
- Arrange pickup and international shipping
- Track shipments and provide delivery updates
- Communicate important service-related information
- Improve service quality and operational efficiency
- Comply with legal and customs regulations
We do not sell, rent, or trade your personal information to third parties.
3. Information Sharing
Your information may be shared only with:
- Authorized staff members
- Logistics and transportation partners
- International shipping agents
- Customs or government authorities (if legally required)
Information is shared strictly for shipment handling, delivery coordination, and regulatory compliance purposes.
4. Data Security
The Godavari International Courier implements reasonable administrative, technical, and operational safeguards to protect customer data from unauthorized access, misuse, loss, or alteration.
While we take necessary precautions, no electronic transmission or storage system can guarantee 100% security.
5. Customer Responsibility
Customers are responsible for providing accurate and complete information during booking. We are not responsible for delays, delivery issues, or losses resulting from incorrect or incomplete details provided by customers.
6. Cookies & Website Usage
Our website may use basic cookies or analytics tools to:
- Improve user experience
- Monitor website performance
- Understand visitor interactions
These tools do not collect sensitive personal information.
7. International Shipments & Compliance
For international courier services, shipment information may be required for customs clearance and regulatory verification in destination countries such as the United States, United Kingdom, Canada, and Australia.
8. Policy Updates
The Godavari International Courier reserves the right to update or modify this Privacy Policy at any time. Changes will become effective immediately upon posting on our website. Continued use of our services indicates acceptance of the updated policy.